{"id":9506,"date":"2023-09-28T20:02:44","date_gmt":"2023-09-28T20:02:44","guid":{"rendered":"https:\/\/dev.webhostlabs.net\/synergy\/?page_id=9506"},"modified":"2023-09-28T20:02:44","modified_gmt":"2023-09-28T20:02:44","slug":"communications","status":"publish","type":"page","link":"https:\/\/dev.webhostlabs.net\/synergy\/communications\/","title":{"rendered":"Communications"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

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COMMUNICATIONS<\/h2>\n<\/div>\n

What is COMMUNICATIONS?<\/h1>\n

Communications Definition:<\/strong><\/h2>\n

Communications is the passing on of information to another person or persons in a variety of formats.<\/strong>!<\/span><\/p><\/blockquote>\n

There are many ways to communicate but in fact they fall into three broad categories.<\/p>\n

    \n
  • Written<\/li>\n
  • Verbal<\/li>\n
  • Visual<\/li>\n<\/ul>\n

    In business, good and clear communications are an essential part of business life and practice.\u00a0 All business has to subscribe to wanting to make any document they produce as \u201cUser Friendly\u201d as is possible.<\/p>\n

    Written<\/strong><\/h2>\n

    There are several types of writing, and although essentially they are trying to achieve the same end result they are all different.<\/p>\n

      \n
    • Make sure you write so everyone can understand what you have said<\/li>\n
    • Present it so it easy to read<\/li>\n
    • Understand the needs of your reader<\/li>\n
    • Do not write long complicated paragraphs<\/li>\n
    • Do not edit or review something you have written<\/li>\n<\/ul>\n

      Communications is used so that a person can tell someone else what they are doing, have designed or want them to do.\u00a0 Looking at talking first there are a few questions to ask yourself before you talk.<\/p>\n

      Very broadly there are two types of writing Fiction and Business and I am not going to deal with Fiction as it is not relevant here.\u00a0 The most important thing to remember with writing is to have good and clear presentation.\u00a0 This is because if a reader cannot follow or see what they want they will stop reading after a couple of minutes.<\/p>\n

      Business Writing can roughly be broken into smaller groups and these are<\/p>\n

        \n
      • Letters, E-mails, Invoices, Statements Receipts and Notes<\/li>\n
      • Reports, Manuals (Handbooks), Business Plans<\/li>\n
      • Sales Brochures, Catalogues<\/li>\n
      • Tender Requests and Tender Responses<\/li>\n<\/ul>\n

        Letters, E-mails, Invoices, Statements Receipts and Notes \u2013 all of these are relatively short and are used to impart information quickly and briefly.\u00a0 Invoices, Statements and Receipts are used when work has been done for a client and payment is being asked for or has been received.\u00a0 Letters and E-mails are used to ask someone to do something or to accompany other more detailed information.<\/p>\n

        When writing Reports, Manuals (Handbooks) or Tenders, having a good format that is easy to follow and to read will keep the reader engaged and interested.\u00a0 One thing that many people are afraid of is to have white space on a page.\u00a0 There is nothing wrong in having white space and if the person writing uses BS 4884 Technical Manuals there will be white space on your pages.\u00a0 With computers you can set up your own Style Sheets and Templates for commonly produced documents; this speeds up the process and ensures a commonality in a business\u2019s documents.\u00a0 With computers it is possible to get them to produce contents lists and other things and it is up to the individual if you choose to use them.<\/p>\n

        Reports, Manuals (Handbooks), Business Plans \u2013 each of these have specific purposes.\u00a0 A Business Plan is used by a business to set out what it plans to do and what its aims are.\u00a0 It is essential for new businesses starting up and those looking for investment. It is also normal for a forward thinking business to produce one every year.<\/p>\n

        Manuals (Handbooks): these come in numerous styles and headings.\u00a0 Most companies, if they produce or manufacture an object, will have to produce a manual or a suite of manuals.\u00a0 These can be broadly divided into the following headings \u2013 Instruction\/User Manual; Service\/Maintenance Manual and Installation Manual.\u00a0 Each of these will give the reader a different level of information.<\/p>\n

        Sales Brochures\/Catalogues: these are essentially promotional\/advertising material for a business.\u00a0 A Sales Brochure gives the reader enough information on the product for them to decide if it is what they want and to go and ask additional questions of a salesman.\u00a0 A catalogue is a complete list of a business\u2019s products and it is aimed at showing a potential customer what you can supply and the price.<\/p>\n

        Tender Request and Tender Responses are very specialised documents and require a different approach to other business documents.\u00a0 A Tender Request is prepared by a company or a government department in order to get some work done by a specialist.\u00a0 It should give the specialist enough information to respond to the requirements.\u00a0 A Tender Response is the specialist\u2019s response to the Tender Request.\u00a0 A Tender Response should answer all the questions asked of them and be easy to read; well presented; clear and concisely written; factual and highlight the businesses unique selling point.<\/p>\n

        Talking<\/strong><\/h2>\n

        When talking it is very important to make sure you think before you talk to ensure that you are confident in the fact that you can get your message across.<\/p>\n